Tuesday, 2 February 2010

New service hotline!

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311 is the largest, most exciting customer service improvement undertaken by the City of Toronto since amalgamation. 311 improves accessibility to non-emergency City services and information, and will increase the City's effectiveness in responding to public inquiries.

Not sure how to report a pothole? Need to request pick-up of an old appliance? Looking for a program at your local community centre? Simply go to the City of Toronto website.

More than just a phone number, 311 Toronto provides access to a wide range of online services, including online service requests and tracking. Information counters are available at City Hall and most Civic Centres during regular business hours, offering in-person assistance and free telephone access to 311.

To read more you can visit an article on 680news.com

Enjoy!
Karen

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